How to place an order

Posted by David Hankin on 28th Aug 2014

Buy farrier gear online

Our farrier-shop.com website is a good way to place an order if you are happy using a computer.

Mobile website

But the website also works well on smartphones and other devices. The website displays the mobile version of the website on your smartphone which is ideal for touch-screens and very easy to use, to browse all the products, add things to the cart all the way through to checkout and payment

Phone numbers

For those who prefer to call or text orders through, our phone numbers are 0800 211 212 (within NZ), 1800 195 088 (within Australia) or +64 21 555 213 for international customers.

SMS

Yes, we also regularly take orders from farriers, horse owners, vets and saddleries via text message (SMS) on + 6421555213. Texting orders suits us just fine!

Warehouse

Our warehouse is located in Yaldhurst, Christchurch, New Zealand and a number of local farriers drop in each day to collect goods when they're passing. We're usually open during regular hours Monday to Friday or by arrangement outside of these times.

Fax orders are also very welcome +64 3 974 9728

All our phone/fax numbers are open 24 hours a day, 7 days a week and are answered by a real person!

Live Chat

You can also contact us through the live chat on the website when we're showing as online and available.

Shipping and delivery

We use a combination of carefully selected couriers, shipping agents and freight companies. Most orders for instock items are despatched the same working when received before 5pm (NZ) on working days.

Delivery targets for within New Zealand are next business day for most items to the main centres following despatch. Rural addresses or bulky items sometimes take an extra day or two.

International orders vary depending on your location and goods ordered.

We ship within New Zealand, to Australia and other international locations on a daily basis.

Upgraded shipping

For urgent NZ orders, we recommend our Gold Class shipping upgrade so we can prioritise the goods out of our warehouse and also add extra packaging to help increase the chance of your goods arriving in once piece and undamaged.

Any questions please don't hesitate to contact us!